At iRoyal88, we treat your personal data with the same seriousness we apply to platform security. This Privacy Policy explains precisely what data we collect, why we collect it, how we use and protect it, who we may share it with, and what rights you hold as a data subject. We encourage you to read this document in full before using the iRoyal88 platform.
Our Privacy Commitments to You
All data transmitted between you and iRoyal88 is protected by 256-bit SSL encryption.
We do not sell, rent, or trade your personal data to third-party marketers. Ever.
Access, correction, deletion, and portability rights are available to every user.
Personal data is stored separately from operational systems with restricted internal access.
Data collected for one purpose is not repurposed without your knowledge or consent.
Data is retained only as long as necessary for the stated purpose or as required by law.
This Privacy Policy ("Policy") issued by iRoyal88 ("we", "us", "our", "Platform"), the operator of the online gaming and sports betting platform accessible at iroyal88.cam. It governs the collection, processing, storage, and disclosure of personal data pertaining to users ("you", "User", "Player") of the iRoyal88 platform.
iRoyal88 is committed to protecting the privacy and personal data of all players, including those accessing the platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations across Malaysia. We operate under applicable data protection principles and our licensing obligations, which include specific requirements around the handling of player data.
By registering an account on or otherwise accessing the iRoyal88 platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. This Policy is to be read in conjunction with our Terms & Conditions, which govern your overall use of the platform.
In this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, contact number, email address, financial details, and device identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, or deletion. |
| "Data Controller" | iRoyal88, as the entity that determines the purposes and means of processing personal data collected via the platform. |
| "Data Processor" | Any third-party service provider that processes personal data on behalf of iRoyal88, under contractual obligation. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their personal data. |
| "Cookies" | Small text files stored on your device by the iRoyal88 platform for session management, analytics, and user experience personalisation. |
| "KYC Data" | Identity verification documents provided by the User as part of the Know Your Customer process, including government-issued identification and proof of address. |
iRoyal88 collects personal data through multiple touchpoints during your interaction with the platform. The categories of data we collect include the following:
When you create an iRoyal88 account, we collect the information you provide directly, which may include:
To comply with anti-money laundering (AML) obligations and to verify your eligibility (21+ age requirement), we may collect:
We collect records of all financial transactions conducted through the iRoyal88 platform, including:
iRoyal88 processes your personal data for the following specified, legitimate purposes. We do not process data in a manner incompatible with the purposes stated at the time of collection.
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your iRoyal88 account, including login authentication and password management. |
| Identity Verification | Verifying your age (21+), identity, and payment method ownership as required under KYC and AML obligations. |
| Payment Processing | Facilitating deposits and withdrawals via Malaysian payment methods including Touch 'n Go eWallet, DuitNow, FPX, and bank transfers. |
| Service Delivery | Providing access to casino games, sports betting markets, live dealer tables, and all other platform features. |
| Fraud Prevention | Detecting, investigating, and preventing fraudulent activity money laundering, multi-accounting, and prohibited conduct. |
| Responsible Gambling | Implementing and monitoring deposit limits, session controls, self-exclusion requests, and player protection obligations. |
| Customer Support | Responding to account queries, complaints, withdrawal issues, and other support requests via live chat and email. |
| Legal Compliance | Meeting obligations under applicable licensing conditions, AML regulations, and data protection requirements. |
| Platform Improvement | Analysing anonymised usage data to improve platform performance, game selection, payment processing speed, and user experience. |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. |
iRoyal88 processes personal data one or more of the following legal bases, depending on the nature of the processing activity:
iRoyal88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
iRoyal88 uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve user experience. The following categories of cookies may be used:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent platform functionality. Disabling analytics or marketing cookies will not affect your ability to access games or make transactions.
iRoyal88 implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include, but are not limited to:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, iRoyal88 will notify affected users and relevant authorities in accordance with applicable obligations and within a reasonable timeframe.
iRoyal88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or licensing obligations.
| Data Category | Retention Period |
|---|---|
| Account Registration Data | Duration of account existence plus 5 years following account closure. |
| KYC Identity Documents | Duration of account existence plus 5 years following account closure, or as required by AML regulations. |
| Financial Transaction Records | Minimum 5 years from date of transaction, as required under anti-money laundering obligations. |
| Gameplay and Betting History | Duration of account existence plus 3 years following account closure. |
| Customer Support Records | 3 years from the date of the last interaction, unless required longer for dispute resolution. |
| Marketing Preferences | Until consent is withdrawn or account is closed, whichever is earlier. |
| Technical Logs and Access Records | 90 days for standard operational logs; up to 2 years for security incident records. |
At the end of the applicable retention period, personal data will be securely deleted or anonymised in accordance with iRoyal88's data lifecycle procedures.
As a user of the iRoyal88 platform, you hold the following rights with respect to your personal data. iRoyal88 will respond to all valid data rights requests within a reasonable timeframe (typically within 30 days of receipt):
Request a copy of all personal data we hold about you, along with details of how it is processed.
Request correction of inaccurate or incomplete personal data held in your iRoyal88 account.
Request deletion of your personal data where it is no longer necessary, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while dispute is under review.
Request your personal data in a structured, machine-readable format for transfer to another service provider.
Object to processing based on legitimate interests, including profiling or direct marketing communications.
Withdraw any previously given consent to data processing at any time, without affecting prior lawful processing.
Request human review of any decision made solely by automated means that significantly affects you.
To exercise any of the above rights, please contact our Data Protection team using the contact details provided in Section14 of this Policy. We may require verification of your identity before processing your request. Certain rights are subject to legal limitations — for example, we cannot erase transaction records where retention is mandated by AML law.
The iRoyal88 platform is strictly for adults. Access is permitted only to individuals aged 21 years or above. iRoyal88 does not knowingly collect or process personal data from persons under the age of 21.
All accounts are subject to KYC verification. Any account found to belong to a person under 21 years of age will be immediately suspended, all personal data associated with that account will be handled in accordance with our data retention and deletion procedures, and any deposits made will be returned to the source payment method.
If you have reason to believe that a person under the age of 21 has registered an account on iRoyal88, please contact our support team immediately so that we may investigate and take appropriate action.
As iRoyal88 operates under an international online gaming licence and utilises cloud-based infrastructure, your personal data may be transferred to, stored in, and processed in jurisdictions outside Malaysia. These may include the jurisdiction of our licensing authority (Curacao) and locations where our technology service providers operate.
Where personal data is transferred internationally, iRoyal88 ensures that appropriate safeguards are in place to protect your data, including:
Malaysian users are advised that Malaysia's Personal Data Protection Act 2010 (PDPA) governs the commercial processing of personal data of Malaysian residents in certain contexts. iRoyal88 respects the principles embedded in the PDPA as part of its global data protection standards.
iRoyal88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. The date of the most recent revision is displayed at the top of this page.
Where changes are material — for example, involving a new category of data collection or a new processing purpose — we will notify registered users via platform notification or email to the address on your account, with reasonable advance notice where practicable.
Your continued use of the iRoyal88 platform following the publication of any amendment constitutes your acknowledgement of and agreement to the revised Privacy Policy. We recommend reviewing this Policy periodically to remain informed of how your data is handled.
If you have questions, requests, or concerns relating to this Privacy Policy or the processing of your personal data by iRoyal88, please contact us through any of the following channels. Our Data Protection team will aim to respond within 30 days.
For information on responsible gambling tools, self-exclusion, and player protection, please visit our Responsible Gambling page. For general platform questions, visit our FAQ page.
iRoyal88 takes your privacy seriously so can focus on what matters — enjoying the platform. Join Malaysian players across Kuala Lumpur, Penang, and Johor Bahru. For players aged 21 and above only.
Licensed & Regulated | 21+ Only | Play Responsibly